Frequently Asked Questions
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Top Queries
You can track your orders in 'My Orders.'
What is Try and Buy Service?
Why are there different prices for the same product? Is it legal?
I saw the product at Rs. 1000 but post clicking on the product, there are multiple prices and the size which I want is being sold for Rs. 1600. Why is there a change in price in the product description page?
How will I detect fraudulent emails/calls seeking sensitive personal and confidential information?
How will I identify a genuine appointment letter?
Why will 'My Cashback' not be available on The Skinkart?
How do I cancel the order, I have placed?
How do I create a Return Request?
I have created a Return request. When will the product be picked up?
I have created a Return request. When will I get the refund?
Where should I self-ship the Returns?
I have accumulated The Skinkart Points in my account. How can I redeem them?
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